FAQs

Welcome to [ MUSE OHIO WATCHES STORE] — your trusted destination for premium timepieces, including men’s steel belt watches, women’s leather watches, smartwatches, and more. Below you'll find answers to our most commonly asked questions.

🕒 Orders & Products

Q1: What types of watches do you sell?
We offer a wide range of watches including:

  • Men’s steel belt watches

  • Women’s steel belt watches

  • Leather strap watches (for men and women)

  • Sport watches

  • Smartwatches

Q2: How do I choose the right watch size?
Each product page includes size details. If you're unsure, feel free to contact our support team for guidance.

Q3: Are your watches water-resistant?
Yes! Most of our watches are water-resistant. Please check individual product descriptions for exact specifications.

🚚 Shipping

Q4: Do you offer international shipping?
Yes, we ship worldwide. Shipping times and charges may vary based on your location.

Q5: How long does shipping take?

  • USA: 5–7 business days

  • International: 10–15 business days
    Express shipping is available at checkout.

Q6: Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email or SMS.

🔁 Returns & Refunds

Q7: What is your return policy?
We accept returns within 14 days of delivery if the item is unused and in original condition. For full details, visit our Return & Refund Policy.

Q8: How do I request a return or refund?
Simply email us at [your@email.com] with your order number and reason for return. We’ll guide you through the process.

💳 Payments

Q9: What payment methods do you accept?
We accept:

  • Credit/Debit Cards

  • PayPal

  • Apple Pay

  • Google Pay
    (And more depending on your location)

Q10: Is my payment information secure?
Absolutely. We use secure, encrypted payment gateways to ensure your information is protected.

🧭 Smartwatches

Q11: Do your smartwatches work with both iOS and Android?
Yes, our smartwatches are compatible with both Android and iOS devices. Please check compatibility on the product page.

Q12: Can I track fitness or health with your smartwatches?
Yes! Most of our smartwatches include features like step tracking, heart rate monitoring, sleep tracking, and more.

📞 Support & Contact

Q13: How can I contact customer support?
You can reach us via:
📧 Email: [your@email.com]
📞 Phone: [+1(614)589-9809]
Our team is available Monday–Saturday to assist you.

Q14: Where is your company located?
We operate globally, with fulfillment centers in [Insert Country/Region].